Privacy Policy
Traveller AI is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Last updated: June 5, 2026
1. Data Controller
Traveller AI is the data controller responsible for the processing of personal information collected through our website and services. Company Name: [LEGAL LLC NAME PENDING] Registered Address: [WYOMING BUSINESS ADDRESS PENDING] For privacy- related questions, requests, or concerns, please contact us at support@traveller-ai.com.
2. Data We Collect
We may collect information that you provide directly, including account information, travel preferences, itinerary requests, communications with us, and feedback. We may also collect technical information automatically, including IP address, browser type, operating system, device information, pages visited, session information, and usage analytics necessary for operating and securing the platform.
3. Account Registration
When you create an account, we may collect your email address, authentication identifiers, account preferences, and verification status. Authentication may be provided through email/password credentials or third-party identity providers such as Google OAuth. Email verification and account-related communications may be processed through third-party email service providers.
4. Purpose of Processing
We process personal information to provide AI-generated travel itineraries, improve and maintain our services, personalize user experience, respond to support requests, detect abuse or fraudulent activity, comply with legal obligations, and analyze service performance.
5. Legal Basis
Processing is based on your consent (Art. 6(1)(a) GDPR), contract performance (Art. 6(1)(b)), and legitimate interests (Art. 6(1)(f)).
6. Third-Party Services
We use carefully selected third-party providers to operate and secure our services. These providers may include infrastructure hosting providers, DNS providers, authentication services, AI model providers, analytics providers, email delivery providers, and payment processors. Current providers may include Hetzner (DNS and infrastructure services), Keycloak (authentication and identity management), and other service providers necessary for operating Traveller AI. Third-party providers process information only as necessary to provide their services and under their own contractual and privacy obligations.
7. AI Processing
Traveller AI uses artificial intelligence technologies to generate travel itineraries, recommendations, and related content. User-submitted travel requests, preferences, and itinerary data may be transmitted to AI service providers through OpenRouter for processing and response generation. We do not use AI-generated outputs to make legally binding decisions about users. We may retain prompts, requests, generated outputs, and related metadata for service functionality, abuse prevention, troubleshooting, and product improvement.
8. International Data Transfers
If personal information is transferred internationally, including to countries outside your jurisdiction, we take appropriate measures to ensure an adequate level of protection, including contractual safeguards where required by law. Our infrastructure and service providers may process information in multiple jurisdictions, including the United States and the European Union.
9. Data Security
We implement technical, administrative, and organizational safeguards designed to protect personal information. These measures may include encrypted communications (HTTPS), access controls, authentication systems, infrastructure security controls, and regular monitoring of our services. Despite these efforts, no security measure can guarantee absolute protection.
10. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests. Generated travel itineraries, account information, and future purchase records may be stored in our database to provide service functionality and account history.
11. Your Rights
You may have rights under applicable privacy laws, including the right to access, correct, update, delete, restrict, or object to certain processing of your personal information, as well as the right to data portability where applicable.
12. Data Deletion Requests
You may request deletion of your personal information by contacting support@traveller-ai.com. We may retain certain information where required by law or for legitimate business purposes.
13. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
14. Withdrawal of Consent
You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
15. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority, especially in your country of residence.
17. Analytics
We use analytics technologies to understand how users interact with our platform, improve service performance, identify technical issues, and measure product usage. Analytics providers may include Google Analytics and Yandex Metrica. These services may collect information such as device information, browser information, pages visited, session duration, and interaction events.
18. Automated Decision-Making
Our platform uses artificial intelligence and automated processing to generate travel recommendations and itineraries. These outputs are intended to assist users and do not constitute legally binding, financial, medical, or professional advice.
19. Future Payment Processing
If paid subscriptions or services become available, payment transactions may be processed through third-party payment processors such as Paddle or similar providers. Traveller AI does not store full payment card information on its own systems. Payment information is handled directly by the payment processor in accordance with its own privacy and security practices.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the services after changes become effective constitutes acceptance of the updated Privacy Policy.
21. Contact
If you have questions regarding this Privacy Policy or our privacy practices, please contact us at support@traveller-ai.com.